What we Do
We build partnerships, not projects.
Every offering we provide is built around the philosophy of developing a lasting relationship. That's not just good science and good business; that's good for our clients.
Improving Workflow
A local branch of a prominent national industrial distributor was losing money by being unable to produce paperwork to vendors and customers. Developed an efficient process to update filing methods, saving thousands and improving service.
Mitigating Team Conflict
Helped enable members of a technology center-of-excellence (COE) for a regional financial services firm uncover, discuss, and mitigate interpersonal- and task-related conflict.
Driving Collaboration
A growing insurance company had recently found its niche marketing to small businesses. As they grew, they had problems with professionals coming from different firms and backgrounds. Provided them tools and perspective to diagnose and bolster collaboration.
Performing Gap Analyses
A major government agency had for years relied on a frequency-based training program. Worked with their experts to identify gaps in knowledge, skill, and experience. Facilitated the transition to a more quality-based program.
Empowering Decision Makers
A large state agency had extensive data on thousands of personnel across the state. They had extensive technical and statistical expertise, but had trouble communicating their findings. Provided a method to analyze complex data sets. Helped make their findings understandable and actionable by state executives.
Providing Tools
A recently reorganized division in charge of organizational development of a large state institution was faced with rebuilding their team from the ground up. Provided them with a framework to proceed, and tools they could use (both general and specific to their situation).
Developing OD Capability
The L&OD function of a large financial services organization had internal experts with a strong background in OD who were very capable. However, they did not have the resources to create the tools they needed from the ground up. Provided their team with resources they could use to tackle dynamic issues, many of which were common to financial services firms.
